What does your current culture look, sound, and feel like?
When was the last time your leadership team truly experienced what your company is like for the new hires, the experienced workers, the HR, Marketing, or Sales team? Do you ask for feedback from all of your customers about how they experience your company, products, or services? And is that feedback authentic and truthful? Even if it’s the horrible, we-dropped-the-ball kind of feedback?
Before you can create a video about your culture, you should probably have a realistic handle on how those that experience your company actually feel. If you release a video promoting a culture that is not who and what you are, your customers, your employees, and your competitors will see right through your messaging and lose trust. When a company finds themselves spending a lot of resources trying to maintain their customers, often there is some problem within your culture. Identify and root it out immediately.
Who are the champions of your culture?
Take some time to look at your mission statements, values, rules of engagement and anything else your customers and employees might use to define and understand your company culture. Start making a list of actions taken, mindsets created, or distinct behaviors and individuals connected to them.
How do you know if your desired culture and actual culture are one and the same?
This is the most important question to resolve before moving forward with any visual communication solution. Hopefully, by working through the first three questions, you now have more data to make answering this question easier.